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The buying process

Your guide to buying a home in Ottawa.

Buying a home comes with a lot of moving parts, and you should not have to piece everything together on your own. This guide will help you understand what happens throughout the process, who is involved and what to expect at each stage.

Whether you are just getting started or already have a home in mind, you will find practical guidance here to help you make sense of what comes next.

You do not need to arrive knowing exactly what you want or how the process works. I’ll help you understand each step, bring in the right professionals when their expertise is needed and make sure the decisions remain yours.

This guide provides a general overview of the Ontario buying process. Mortgage, legal, insurance and inspection advice should come from the qualified professional responsible for that part of your purchase.

1. Prepare

Before the search begins.

A good search begins with a clear understanding of your finances, priorities and the buying process. It does not mean you need every answer before we talk. It simply gives us a more useful place to start.

We’ll discuss what you are looking for, where you may need flexibility and how different options could work for you. This is also when we’ll review representation, financing and the practical costs of purchasing and owning a property.

Before we begin, it helps to know:

  • What you want your next property to make possible

  • Which locations you are considering

  • Which features are essential

  • Where you may be willing to compromise

  • How long you expect the property to work for you

  • What monthly cost feels comfortable

  • Whether you have a property to sell

  • Whether anyone else will be contributing to the purchase or included on title

Know who is in your corner.

Buying a home involves more than one person, but you should never be left wondering who is responsible for what. I’ll guide you through the real estate side of the process and help coordinate the right professionals when their expertise is needed.

The people usually involved:

  • You, making every final decision

  • Me, your Sales Representative, guiding the real estate side

  • A mortgage professional, for anything to do with financing

  • A lawyer, for the legal side of the purchase

  • An inspector or specialist, when something needs a closer look

  • An insurance representative, for coverage that needs to be in place before closing

More about who does what

What is a buyer representation agreement in Ontario?

A buyer representation agreement sets out the details of our working relationship, including the services I will provide, the area and property type covered, the length of the agreement and how the brokerage will be paid.

Before receiving services from a real estate brokerage, you should understand how representation works, what services will be provided and what you are agreeing to. The RECO Information Guide explains the different ways a real estate brokerage can work with you.

I’ll explain these documents in plain language and give you time to read them before signing. If you need legal advice about an agreement, that advice should come from a lawyer.

We’ll review:

  • The services included in representation

  • My responsibilities to you

  • Your responsibilities under the agreement

  • The area, property type and term covered

  • How the brokerage is paid

  • Whether you could be responsible for any portion of the remuneration

  • What happens if another client of the brokerage is interested in the same property

  • Any questions or concerns you have before signing

Do I need mortgage pre-approval before buying a home in Ottawa?

A mortgage pre-approval can help you understand what a lender may be prepared to offer based on your income, debt, credit and down payment. It is a useful starting point, but it is not final approval for a specific property.

The amount you qualify for and the amount you feel comfortable spending may not be the same. Your budget should leave room for the other costs of owning a property and for the life you want to continue living after the purchase.

Once you agree to buy a particular property, the lender reviews your finances again and assesses that property before approving the mortgage. Your mortgage professional will explain what still needs to be confirmed.

What will you need to pay, and when?

It helps to separate the money you need to complete the purchase from the money it costs to own the home afterwards. The amount you qualify for and the amount you feel comfortable spending are rarely the same number, and the second one is the one worth planning around.

Money you will need during the purchase:

  • The deposit, submitted after an offer is accepted

  • The rest of your down payment, due on closing

  • Land transfer tax

  • Legal fees and title insurance

  • Mortgage loan insurance and the Ontario tax on the premium, where they apply

  • Inspections and specialist reports

  • Moving expenses

  • Immediate repairs or purchases

Ongoing costs of ownership:

  • Mortgage payments

  • Property taxes

  • Utilities

  • Property insurance

  • Condominium fees, where applicable

  • Repairs and maintenance

If you are buying for the first time, ask your mortgage, financial or tax professional whether you may be eligible for an FHSA, the Home Buyers’ Plan or the Ontario land transfer tax refund for first-time buyers.

Is the deposit part of your down payment?

A deposit is paid after your offer is accepted and credited toward the purchase price on closing. It generally forms part of the money you contribute toward the purchase rather than being an additional cost on top of it.

The amount, the deadline for delivering it and where it will be held are all set out in the agreement, so the funds need to be accessible when they are required. Deposit deadlines can be short, so it is worth checking your bank’s transfer limits or bank draft process before you are in the middle of an offer.

Bedrooms, bathrooms and price are only part of a useful search. We’ll also think about how you live, the places you need to reach and the compromises you would actually be comfortable making.

Your priorities may change after you begin seeing properties. That is not a sign that the original plan was wrong. It usually means you are learning what matters to you, and we can adjust the search accordingly.

We may consider:

  • Neighbourhood and smaller pockets within it

  • Commute and transit

  • Schools, parks, shops and everyday services

  • Property type and age

  • Layout and accessibility

  • Outdoor space

  • Parking

  • Renovation and maintenance needs

  • Condominium fees and amenities

  • Future plans

  • Resale considerations

Understand the Ottawa real estate market you are buying in.

Ottawa is not one single market. What is happening in the Glebe may look very different from what is happening in Westboro, Barrhaven or a nearby rural community, and even homes within the same neighbourhood can attract different levels of interest.

I’ll help you understand what is happening in the areas you are considering, how comparable properties are selling and what those differences may mean for your search and your offer.

How properties reach you.

I’ll build a search based on the criteria we discuss and send matching listings through the property portal. We can adjust the search at any point if it is too broad, too narrow or no longer reflects what you are learning.

You may also find properties through public websites, social media, open houses or conversations with other people. Send me anything that catches your attention, even if you are unsure whether it fits. I can review the details, find out more and arrange a showing when appropriate.

I’ll help with:

  • Creating and refining your search

  • Monitoring new listings and status changes

  • Reviewing properties you find elsewhere

  • Gathering available property information

  • Contacting listing representatives with questions

  • Arranging private showings

  • Helping you compare the available options

3. Explore

Looking beyond the listing photos.

Listing photos are designed to bring people through the door. A showing gives us the chance to understand what the property is actually like.

You can focus on how the space feels and whether it could work for you. I’ll help you look more closely at the property, the available information and anything that may require further investigation.

At a showing, we may look at:

  • The layout and how the rooms connect

  • Natural light, storage and everyday function

  • Visible stains, cracks, moisture or repairs

  • The apparent age and condition of major systems

  • Windows, doors, roofing and exterior materials

  • Heating, cooling and hot-water equipment

  • Whether equipment is owned or rented

  • Electrical and plumbing features

  • The basement, attic and foundation where accessible

  • The street, neighbouring properties and surrounding uses

  • Noise, traffic and parking

  • Potential maintenance or renovation needs

A showing is not an inspection, and neither you nor I are expected to diagnose technical problems. If something deserves a closer look, I’ll help identify the appropriate professional.

Understanding different property types.

Different properties come with different questions. Part of my role is making sure we are asking the ones that apply to the property in front of us.

What should I know before buying a condominium in Ottawa?

With a condominium, you are buying the unit and an interest in the condominium corporation. The status certificate and its supporting documents can provide information about the corporation’s finances, insurance, rules, legal matters and planned work.

A lawyer should review the status certificate and related documents as part of a properly drafted condition.

What should I consider when buying a rural property near Ottawa?

A rural property may rely on systems and services that are different from those in the city. Depending on the property, we may need to investigate:

  • Well water and water quality

  • Septic system

  • Propane or oil heating

  • Wood-burning systems

  • Private roads

  • Road maintenance agreements

  • Internet and cellular service

  • Zoning and land use

  • Outbuildings

  • Conservation or environmental considerations

What is different about buying a newly built home?

An agreement for a newly built property can be very different from a resale agreement. It may include builder-specific schedules, adjustments, construction timelines, warranty provisions and restrictions on assignment.

A lawyer familiar with new-construction purchases should review the agreement within any available review period.

4. Offer

What can be included in an offer?

When you find a property you want to pursue, we’ll review the available information and build an offer around the property, the market and what you are comfortable with.

Price matters, but it is only one part of an offer. The deposit, closing date, conditions, included items and other terms can all affect how an offer is received and what you are agreeing to.

An offer may include:

  • The purchase price

  • The deposit amount and deadline

  • The closing date

  • Financing, inspection or other conditions

  • Included and excluded fixtures or chattels

  • Rental equipment

  • Requested repairs, warranties or documents

  • Pre-closing visits

  • Property-specific clauses

  • The time available for the seller to respond

Before you sign, I’ll explain the offer and make sure you understand what each part means. I’ll provide market information and my honest perspective, but the price and terms will always be your decision.

How do you decide what to offer?

To help you make an informed decision, I’ll look at the property’s asking price alongside the most relevant available information.

That may include:

  • Recent comparable sales

  • Current competing listings

  • Properties that did not sell

  • Time on market

  • Condition and updates

  • Lot, location and property type

  • Current buyer activity

  • Offer instructions

  • The broader market and the immediate micro-market

No comparison is perfect. The goal is to understand the available evidence, where the property differs and what those differences may mean.

When is the deposit due?

The deposit shows your commitment to the agreement and is delivered after your offer is accepted.

The amount and deadline are written into the offer. In many transactions, the deposit must be delivered within 24 hours of acceptance, although the exact requirement depends on the agreement.

Competing offers.

If more than one offer is submitted, the seller decides how to proceed. The seller may accept one offer, reject all offers, sign back one offer or invite some or all buyers to improve their terms.

The listing brokerage must disclose the number of competing offers, but the contents of those offers remain confidential unless a seller has directed otherwise in writing and the applicable rules are followed.

In a competing situation, we’ll talk through:

  • The available market evidence

  • Your price

  • Your conditions

  • The deposit

  • The closing date

  • Which terms matter to you

  • The risks of changing or removing protections

  • The point at which the property no longer makes sense for you

The goal is not simply to win. It is to submit an offer you understand and can live with if it is accepted.

5. Confirm

What happens after an offer is accepted in Ontario?

An accepted offer is a meaningful step, but if the agreement contains conditions, the purchase is not yet firm.

The condition period gives you a limited amount of time to complete the work set out in the agreement. The exact requirements and deadlines will depend on the terms of your offer.

During this time, you may need to:

  • Deliver the deposit within the required timeframe

  • Complete the mortgage application

  • Provide additional documents requested by the lender

  • Arrange the inspections included in the agreement

  • Review inspection findings

  • Review a condominium status certificate

  • Confirm that the property can be insured

  • Complete any other property-specific due diligence

I’ll keep track of the real estate deadlines, coordinate access and help you understand the options available under the agreement. The professionals responsible for financing, inspections, insurance and legal matters will provide the advice within their areas of expertise.

Inspections and due diligence.

An inspection can help you understand a property more fully before you become firmly committed to purchasing it.

The inspections that make sense will depend on the property and the conditions included in the agreement.

They may include:

Home inspection

A home inspector reviews the visible and accessible components of the property and identifies concerns, maintenance items and areas that may require further investigation.

Well inspection and water testing

For a property with a private well, this may include reviewing the well and related equipment, testing water quality and considering the available records.

Septic inspection

A septic professional can review the system, its condition and the available information about its age, use and maintenance.

WETT inspection

A WETT inspection may be appropriate when the property has a wood stove, fireplace or another wood-burning system. It may also be requested by the insurance provider.

Specialist review

Another property-specific or specialist review may be recommended when something falls outside the scope of a general inspection. Which specialist that is depends on what the property raises.

Most inspections are visual and limited to accessible areas. They cannot reveal every hidden defect or predict every future repair.

I’ll help coordinate the inspections, review the findings with you and discuss the options available under the agreement. The inspector or specialist remains responsible for explaining the condition of what they inspected.

Responding to what we learn.

The options available after an inspection or another form of due diligence depend on the wording of the agreement.

Depending on the circumstances, you may decide to:

  • Proceed without requesting changes

  • Ask for additional information

  • Arrange a specialist inspection

  • Request a repair

  • Negotiate an amendment

  • Fulfil or waive the condition

  • End the agreement in accordance with the condition

A seller is not automatically required to make repairs or change the agreement. I’ll help you understand what was found, what options are available and how a proposed change could affect the transaction.

Firm financing approval.

A mortgage pre-approval is useful, but it is not final approval for a particular purchase.

Once an offer is accepted, the lender reviews both your current financial position and the property you are purchasing. This may include verifying your income, employment, debt, down payment and credit, as well as reviewing an appraisal or other information about the property.

A mortgage commitment may still contain conditions that must be completed before the lender advances the funds. Your mortgage professional should explain each condition, confirm what remains outstanding and advise you before the financing condition in the purchase agreement is addressed.

Only fulfil or waive the financing condition once your mortgage professional has reviewed the lender’s written commitment and confirmed that you are in a position to proceed.

When does a home purchase become firm?

Once all conditions are fulfilled or waived, the purchase becomes firm and you are legally committed to completing the transaction.

This is normally when your lawyer becomes actively involved, although a lawyer may be needed earlier for a condominium status-certificate review, a legal condition or another property-specific question.

From this point forward, the focus shifts from investigating the purchase to preparing for closing.

6. Close

Preparing for closing.

Your lawyer, mortgage professional and insurance representative will each need information and documents from you before closing.

Responding promptly will help keep everything moving and give you time to address anything that is still outstanding.

You may need to:

  • Provide identification and complete your lawyer’s intake forms

  • Send requested documents to your lender or mortgage professional

  • Satisfy the remaining conditions in the mortgage commitment

  • Arrange property insurance beginning on closing day

  • Confirm how your down payment and closing funds will be delivered

  • Review the statement of adjustments

  • Sign mortgage and closing documents

  • Arrange utilities and internet

  • Book movers or elevators

  • Update your address

  • Prepare for the pre-closing visit

Avoid making significant financial changes before closing without speaking to your mortgage professional. New debt, a job change or a large purchase could affect the lender’s final review.

Understanding closing costs.

The purchase price and down payment are not the only amounts you will need to plan for.

Depending on the property and transaction, closing costs may include:

  • Ontario land transfer tax

  • Legal fees and disbursements

  • Title insurance

  • Property tax adjustments

  • Utility or fuel adjustments

  • Condominium adjustments

  • Appraisal fees

  • Mortgage loan insurance and the Ontario tax on the premium, where they apply

  • Inspection costs

  • Property insurance

  • Moving expenses

  • Immediate repairs or purchases

  • HST or builder adjustments for certain properties

For a more detailed breakdown of the costs you may need to plan for, visit the Closing Cost Guide.

Pre-closing visits.

Depending on the agreement, you may have one or more opportunities to visit the property before closing.

A pre-closing visit is not another inspection or an opportunity to renegotiate the purchase. It is a chance to confirm that the property remains in the condition required by the agreement and to take care of practical details before moving in.

We may confirm that:

  • The property remains in substantially the same condition

  • Agreed repairs have been completed

  • Included appliances, fixtures and major systems remain in place and appear to operate as expected

  • The seller has not removed anything that was meant to remain

  • The property will be ready for closing as required by the agreement

  • Final measurements or moving details have been addressed

If something does not look right, let me know before closing so it can be raised with the appropriate people.

What happens on closing day in Ontario?

On closing day, your lender sends the mortgage funds to your lawyer. Your lawyer combines those funds with the balance you provided, completes the required legal work and transfers the purchase funds to the seller’s lawyer.

The property is registered in your name once the legal and financial requirements have been completed. Your lawyer will then confirm that the transaction has closed and explain how the keys will be released.

Closing does not always happen first thing in the morning. Keep your phone nearby and wait for confirmation before going to the property.

After you receive the keys.

Once the keys are released, complete an initial walk-through and make sure everything appears as expected. Let me know promptly if something seems different from the pre-closing visit or the terms of the agreement.

It is also a good time to:

  • Locate the electrical panel

  • Find the main water shut-off

  • Review the heating, cooling and hot-water systems

  • Change or rekey exterior locks

  • Check smoke and carbon-monoxide alarms

  • Keep your purchase, mortgage, inspection and legal documents together

  • Create a list of upcoming maintenance

  • Update any remaining accounts with your new address

Support that continues after closing.

Getting the keys is an important milestone, but it is not where our relationship ends. Whether you have a question about your new home, need a recommendation or simply want to talk something through, I’ll still be here.

For me, this is about more than helping you move. It is about building a relationship that continues long after closing.

Who is involved in buying a home?

A closer look at each role, kept here for reference. You do not need to read it end to end. It is simply somewhere to check whenever a question comes up about who handles what.

You

You remain responsible for the decisions and obligations involved in your purchase.

Your role includes:

  • Providing complete and accurate information

  • Reviewing documents before signing

  • Asking questions when something is unclear

  • Choosing the professionals you work with

  • Providing financing and legal documents on time

  • Making the deposit and closing funds available

  • Meeting the terms and deadlines in the agreement

  • Making the final decisions

Me

My role is to help you understand the real estate process, investigate the available information and help you make informed decisions.

I’ll help with:

  • Understanding your priorities

  • Building and managing the property search

  • Reviewing property and market information

  • Arranging and attending showings

  • Identifying questions and areas for further investigation

  • Preparing and explaining offers

  • Negotiating according to your instructions

  • Coordinating access, documents and real estate deadlines

  • Keeping you informed throughout the purchase

  • Remaining available after closing

Your mortgage professional

Your mortgage professional is responsible for advising you about financing.

Their role may include:

  • Assessing affordability

  • Explaining mortgage options and lender requirements

  • Arranging the mortgage application

  • Reviewing the lender’s commitment

  • Explaining outstanding financing conditions

  • Coordinating the mortgage with your lawyer

  • Confirming when you are in a position to address a financing condition

Your inspectors and specialists

Inspectors and specialists are responsible for the work within the scope of their inspection or professional engagement.

Their role may include:

  • Examining the accessible property or system

  • Identifying visible concerns

  • Explaining their findings and limitations

  • Recommending maintenance or repairs

  • Recommending further specialist review where appropriate

Your insurance representative

Your insurance representative is responsible for advising you about insurability and coverage.

Their role may include:

  • Reviewing information about the property

  • Confirming whether coverage is available

  • Explaining premiums, coverage and exclusions

  • Identifying additional requirements

  • Arranging coverage to begin on closing day

Your lawyer

Your lawyer handles the legal work involved in the purchase.

Their role may include:

  • Providing legal advice

  • Reviewing legal conditions

  • Reviewing a condominium status certificate when retained to do so

  • Searching title

  • Reviewing registered interests

  • Arranging title insurance

  • Preparing and reviewing closing documents

  • Receiving mortgage and closing funds

  • Registering the property in your name

  • Reporting to you after closing

Related Kindred Home resources

Buying for the first time?

A checkpoint by checkpoint list for a first purchase, with a tracker for the dates that matter and a printable workbook.

First-Time Buyer Checklist

Planning your budget?

What to plan for in Ottawa, with an estimator for the cash you may need as a buyer or the proceeds you may receive as a seller.

Closing Cost Guide

Curious what working together looks like?

The Buying page covers the experience itself, from the first conversation through to the keys and staying in touch afterwards.

The Kindred Home buying experience

Ready when you are

Let’s talk about what you are looking for.

You do not need to have the whole plan figured out before we talk. Bring your questions, your ideas or the listing you cannot stop thinking about, and we’ll start there.